Member Services

Have a question or issue? Please submit your concerns to our Member Services department. We will make every effort to respond to your inquiry within two business days. And, if you haven’t done so already, please look for immediate answers to your questions in our FAQ.

Select a topic below:

• General
• HomePoints Inquiry
• Certified Merchant Violation
• Forgot ID/Password
• General HomePoints Questions
• General Membership Questions
• Report Site Errors
• Other

If you’d prefer to talk to us directly, please call our Member Services Department Monday through Friday, toll-free, at 1-888-887-7733 from 8am to 5pm U.S. ET.